STBAir Support & Knowledge Base

Getting Started

How does the free trial work?How to activate STBAir with a license code What devices does STBAir support?

Portal Setup

What portals does STBAir support?How to add a Stalker Portal How to add an Xtream Code portal How to add an M3U playlist

Device & MAC

How to find your Device ID or Virtual MAC How to change your Virtual MAC Why is the app showing only the Demo Portal?

Account & Billing

How to transfer a license to another device How to cancel auto-renewal Refund policy

Troubleshooting

Buffering or slow playback No sound on playback

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